The Baldrige Core Values
BUS 411 Business Policy Seminar
What are the Core Values?
The Baldrige Core Values are a set of attributes that can define quality. Quality in this sense is not just seen as the physical quality of a product or the output of a process. Quality is the mindset and attitude of the organization and business that wants to consider itself a “quality operation” ought to exhibit these characteristics.
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The Baldrige Core Values
Visionary leadership
Customer-centered excellence
Organizational and personal learning
Valuing workforce members and partners
Agility
Focus on the future
Managing for innovation
Management by fact
Societal responsibility
Focus on results and creating value
Systems perspective
@Post University, Waterbury, CT ALL RIGHTS RESERVED
