Please read the following statements and determine if they are effective or ineffective communication statements. Explain your reasoning using internet .
1. To the parent who picks up a child late: “Mrs. Jones, you know you’re supposed to pick up Susan before 6:00 p.m.”
2. Quietly, and on a one-to-one with a parent about an upcoming parent education meeting: “We’ve followed up on your request and, at Tuesday’s meeting, one of the county social workers will talk about applying for food stamps and AFDC. We hope you’ll be able to attend.”
3. To parent bringing a child to center in the morning: “Why don’t you go with Randy to the science corner? He has something to show you. Randy, show your Dad what you found yesterday.”
4. To parents with limited skills in English: “Mrs. Paliwal, we hope you’ll be able to stay today so you can see the kinds of things we do here at ABC School. You know, we think it’s important for the parent to become involved in the school’s activities, and Anil seems so shy. I think he might feel better if you could stay with him for a few minutes. How about it?”
5. On the telephone to a parent whose child has been involved in a fight at school: “Mr. Smith, we’re hoping you might stop by early this evening to pick Steve up. We know how busy you are, but we’re busy too and Steve needs you.
6. To a mother who is berating a child other than hers: “You know we never raise our voices to the children, Pat.”
7. To parent reading story to own child during free play: “Mrs. Smith, would you please watch the children at the water table? Johnny, why don’t you play with Sammy over at the puzzle table?”
8. To the harried parent who arrives with crying child later than usual; mother is late for work and is blaming the child: To the child: “Jimmy, I know you like to play with clay; why don’t you go over to the clay table and ask Miss Susan what she is doing?”
9.On the telephone to a parent whose daughter wet her pants and has no dry ones at school: “Mrs. Carter, Kathy wet her pants this morning. I hope you won’t mind that we put her into a spare pair we had on hand. Tomorrow you can bring an extra pair so if Kathy has another accident, she’ll have her own clothes to wear.”
10. Across the playground to parent pushing own child on a swing: “Mrs. Morgan, come over here please. Mary knows how to pump herself. Don’t baby her.”
