You have just completed an important negotiation session and your client is anxious to know the results. You conveyed them quickly over the phone on your way home from the negotiation, but your client has asked that you provide a formal letter discussing the following:
1. What were your goals going into the negotiation? 2. What was your strategy to achieve the goals? 3. Were you successful in achieving the goals? Why or why not? 4. What was the outcome of the negotiation? 5. How could you do better next time? What would you do differently?