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Stages of the Staircase Model of intercultural flexibility

What are the stages of the Staircase Model of intercultural flexibility/competence (lecture)?

What factors influence intercultural communication flexibility/competence (lecture)?

What is the difference between an ethnocentric and ethnorelative mindset (lecture)?

What is the definition of intercultural communication flexibility/competence? What are the components (reading/lecture)?

Know the different components of the ecological model of health communication (lecture).

What is patient-centered care (lecture)?