Do nurses on inpatient nursing units (P) who work with transformational leaders (I) versus other styles of leadership, bureaucratic or laissez-faire (C) have higher nurse engagement, retention, and team member satisfaction scores (O) over the course of one year (T)?
The process of project management has five phases: (1) design and initiation, which you just completed; (2) finalizing your plan before implementation, which you will do now; (3) implementation; (4) monitor and control; and finally, (5) evaluation and lessons learned, as well as knowledge transfer.
During Phase 2 (finalizing the project plan), you will continue to create the tools and documents you will need when you implement your project as the project manager in Phase 3.
The project focus is on evaluating whether nurses in inpatient units (P) who work with transformational leaders (I) versus other styles of leadership, bureaucratic or laissez-faire (C) have higher nurse engagement, retention, team member satisfaction scores (O) over the course of one year (T)? Excellent communication is vital for project success. The project communication will entail three management processes including development of a plan communications management, management of communication, and monitoring of communication. Stakeholder engagement is important for the communication process to be successful (Pandi-Perumal et al., 2015).
Identified stakeholders include the board of directors, nurses, organizational leaders, consultants, patients, and nurse leaders. Although this project does not involve patients directly, the patients are recorded as important stakeholders in any healthcare project (Pandi-Perumal et al., 2015). Ongoing communication should be maintained at a regular basis to maintain stakeholder engagement (Agency for Healthcare Research and Quality (AHRQ), 2019).
Plan Communications Management
This is the stage in which the manner in which communications will be managed across all stakeholders. The following factors including audience, the objective, message, and channel will be addressed in this phase. Communication preferences of each stakeholder must be understood (Santos, 2013).
Manage Project Communications
At this phase the communication plan has been created and approved. The project manager should ensure that the project communication is managed. The communication plan should be reviewed and updated on frequently to reflect any changes to the stakeholders or the project (Santos, 2013).
- Collection of data and analysis
- Generation of message for communication
- Distribution or transmission of communications
- Storage of communication reports, documents or files.
- Retrieval of stored information
- Disposal of old communications upon project set date or closure date (Santos, 2013).
This phases includes the following
- Confirmation communications went out as planned (Santos, 2013).
- Confirmation on whether the received by the right stakeholders (Santos, 2013).
- Conformations on whether the messages were understood (Santos, 2013).
- Confirmation of any relevant feedback was availed to the right appropriate members or stakeholders (Santos, 2013).
AHRQ. (2019). Designing and implementing Medicaid disease and care management programs. Retrieved on May 28, 2019 from, https://www.ahrq.gov/professionals/systems/long-term-care/resources/hcbs/medicaidmgmt/medicaidmgmt2.html
Pandi-Perumal, S.R., Akhter, S., Zizi, F., Jean-Louis, G., Ramasumbramanian, C., Freeman, R.E., & Narasimhan, M. (2015). Project stakeholder management in the clinical research environment: How to do it right. Front Psychiatry, 6, 71. DOI: 10.3389/fpsyt.2015.00071.
Santos, J.M. (2013). Project management body of knowledge (PMBOK Guide) (5th ed.). Newtown Square, Pennsylvania: Project Management Institute.