Utilizing the internet locate a health insurance company’s (e.g. UnitedHealth, Aetna, etc.) website. In three- to five-page double-spaced pages, address the following:
Describe member services and incentives.
Discuss new/current/upcoming technology.
Examine provider network and outreach.
Explain the insurance company’s commitment to excellence and quality.
List its accreditation and/or certification.
Generate two recommendations for improving the company’s member services and/or website.
