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Utilizing the internet locate a health insurance company’s (e.g. UnitedHealth, Aetna, etc.) website. In three- to five-page double-spaced pages, address the following:

Describe member services and incentives.

Discuss new/current/upcoming technology.

Examine provider network and outreach.

Explain the insurance company’s commitment to excellence and quality.

List its accreditation and/or certification.

Generate two recommendations for improving the company’s member services and/or website.

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