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Below you will see an email sent to the CEO of Sage Enviro Tech about hotel issues with traveling employees. You will need to create a SOP (Standard Operating Procedure) for booking hotels. Also include a Flow Chart that will help the managers with following the SOP. Your SOP will be two pages and a third page for the Flow Chart.

I wanted to keep you in the loop on a couple issues that are happening regarding hotel utilization. There are still groups not utilizing Hotel Engine and instead are going with direct bill from the hotel. Ruby informed me that one hotel bill has amassed over $40K in charges. These charges have been accruing since June, but they just sent her invoices and demand for payment this week. Obviously, there is no way to keep track of these charges in real time without a PO or using Hotel Engine to book and monitor room charges. I have also booked rooms for employees, and they decided (with their managers approval) to stay in a different hotel that direct bills Sage. Five employees were double booked for almost two weeks. Again, there is no way for me to track that issue. Last issue is an employee went from one job in Louisiana to a New Mexico project and kept his room open at the former hotel. However, on this occasion I did end his hotel stay in Louisiana and booked his room in New Mexico, but the employee requested keeping his room to the desk manager. I wasn’t made aware of it until the Hotel called me asking for payment. That room was charged for 12 days.
I suggest the only way to fix these types of issues is to create and implement a companywide procedure with strict protocols in place. That of course needs to be implemented and approved from company management.

Below is a list of key points to create the S.O.P. I also have a few questions that need to be addressed. If you have time, we can visit about them tomorrow.

  1. All rooms will be booked through Hotel Engine unless approved by upper management (Division managers).
  2. Only approved administrators are approved to book rooms.
  3. Employee must notify Administrator if checking out of hotel earlier than reservation stated. (To receive credit for days not stayed).
  4. No holding rooms when leaving hotel unless approved by division manager.
  5. Any Hotel rate higher than $125/Night, admin will need approval from division manager.

• If hotel offers a lower rate than Hotel Engine, the administrator will work directly with Hotel Engine to secure lower rate.
• Single rooms are allowed for employees staying 3 nights or less
• Double beds are for employees staying longer than 3 nights unless approved by the division manager.

Sample Solution

Sample Answer

Compelling correspondence is essential to the achievement all things considered but since of the changing idea of the present working environments, successful correspondence turns out to be more troublesome, and because of the numerous impediments that will permit beneficiaries to acknowledge the plan of the sender It is restricted. Misguided judgments.In spite of the fact that correspondence inside the association is rarely completely open, numerous straightforward arrangements can be executed to advance the effect of these hindrances.

Concerning specific contextual analysis, two significant correspondence standards, correspondence channel determination and commotion are self-evident. This course presents the standards of correspondence, the act of general correspondence, and different speculations to all the more likely comprehend the correspondence exchanges experienced in regular daily existence. The standards and practices that you learn in this course give the premise to additionally learning and correspondence.

This course starts with an outline of the correspondence cycle, the method of reasoning and hypothesis. In resulting modules of the course, we will look at explicit use of relational connections in close to home and expert life. These incorporate relational correspondence, bunch correspondence and dynamic, authoritative correspondence in the work environment or relational correspondence. Rule of Business Communication In request to make correspondence viable, it is important to follow a few rules and standards. Seven of them are fundamental and applicable, and these are clear, finished, brief, obliging, right, thought to be, concrete. These standards are frequently called 7C for business correspondence. The subtleties of these correspondence standards are examined underneath: Politeness Principle: When conveying, we should build up a cordial relationship with every individual who sends data to us.

To be inviting and polite is indistinguishable, and politeness requires an insightful and amicable activity against others. Axioms are notable that gracious “pay of graciousness is the main thing to win everything”. Correspondence staff ought to consistently remember this. The accompanying standards may assist with improving courtesy:Preliminary considering correspondence with family All glad families have the mystery of progress. This achievement originates from a strong establishment of closeness and closeness. Indeed, through private correspondence these cozy family connections become all the more intently. Correspondence is the foundation of different affiliations, building solid partners of obedient devotion, improving family way of life, and assisting with accomplishing satisfaction (Gosche, p. 1). In any case, so as to keep up an amicable relationship, a few families experienced tumultuous encounters. Correspondence in the family is an intricate and alluring marvel. Correspondence between families isn’t restricted to single messages between families or verbal correspondence.

It is a unique cycle that oversees force, closeness and limits, cohesiveness and flexibility of route frameworks, and makes pictures, topics, stories, ceremonies, rules, jobs, making implications, making a feeling of family life An intelligent cycle that makes a model. This model has passed ages. Notwithstanding the view as a family and family automatic framework, one of the greatest exploration establishments in between family correspondence centers around a family correspondence model. Family correspondence model (FCP) hypothesis clarifies why families impart in their own specific manner dependent on one another ‘s psychological direction. Early FCP research established in media research is keen on how families handle broad communications data. Family correspondence was perceived as an exceptional scholastic exploration field by the National Communications Association in 1989. Family correspondence researchers were at first impacted by family research, social brain science, and relational hypothesis, before long built up the hypothesis and began research in a family framework zeroed in on a significant job. Until 2001, the primary issue of the Family Communication Research Journal, Family Communication Magazine, was given. Family correspondence is more than the field of correspondence analysts in the family. Examination on family correspondence is normally done by individuals in brain science, humanism, and family research, to give some examples models. However, as the popular family correspondence researcher Leslie Baxter stated, it is the focal point of this intelligent semantic creation measure making the grant of family correspondence special. In the field of in-home correspondence, correspondence is normally not founded on autonomous messages from one sender to one beneficiary, yet dependent on the dynamic interdependency of data shared among families It is conceptualized. The focal point of this methodology is on the shared trait of semantic development inside family frameworks. As such, producing doesn’t happen in vacuum, however it happens in a wide scope of ages and social exchange.

Standards are rules end up being followed when performing work to agree to a given objective. Hierarchical achievement relies significantly upon compelling correspondence. So as to successfully impart, it is important to follow a few standards and rules. Coming up next are rules to guarantee powerful correspondence: clearness: lucidity of data is a significant guideline of correspondence. For beneficiaries to know the message plainly, the messages ought to be sorted out in a basic language. To guarantee that beneficiaries can without much of a stretch comprehend the importance of the message, the sender needs to impart unmistakably and unhesitatingly so the beneficiary can plainly and unquestionably comprehend the data.>

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