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This is not about diagnostics from a medical perspective. It is from a business perspective and how teams work, etc.
“How do you watch a group in action and figure out exactly what is happening that is increasing or decreasing the group’s effectiveness? This is the central question for diagnosing groups. After you figure out what’s happening, what do you say to help the group become more effective? This is the central question for intervening with groups.” The basis of this paper is to discuss different methods one might take to diagnose why a group is behaving the way it is, as well as intervening in the group to make it more effective. The purposes of this class relate to facilitation and consultation in terms of training and development in the workplace. It should be looked at from the business perspective.




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