Nurse leaders serve as advocates
Discuss how nurse leaders serve as advocates for their employees. Describe how advocacy for employees affects patient care and outcomes.
Nurse Leaders Serve as Advocates
Nurse leaders, since the era of Florence Nightingale, have assumed the role of advocacy for both caregivers and patients. Nurses can advocate for their employees by backing policy change, initiation/improvement of programs and practices on behalf of their colleagues and the profession. They also advocate for safe staffing ratios and utilization of metrics to determine staffing outcomes and needs. Nurse leaders use the National Database of Nursing Quality Indicators to justify the need for staffing ratios. Nurse leaders also use measures such as patient satisfaction, productivity and other measures to justify the model of care (Kirk et al., 2015). They also advocate for a healthy work environment through development of clear job descriptions, effective communication, care coordination, support for professional and education development, and development of safe working environment (Kirk et al., 2015).
Advocating for employees impacts patient’s care and satisfaction. It leads to improvement of patient satisfaction of care score as well as improvement of care quality and safety, particularly when safe staffing ratios are put into consideration. Advocacy may also increase access to professionals and medical experts since it increases the ability of a healthcare organization to hire more healthcare professionals (Kirk et al., 2015). Nurse leaders can also assist with patient care when needed. On the other hand, they foster teamwork culture, which is associated with better patient outcomes (Dyess et al., 2016).
Dyess, S., Sherman, R., Pratt, B., & Chiang-Hanisko, L. (January 14, 2016). Growing nurse leaders: their perspectives on nursing leadership and today’s practice environment. OJIN: The Online Journal of Issues in Nursing, 21(1). https://doi.org/10.3912/OJIN.Vol21No01PPT04
Kirk, D. L., Barton-Burke, M., Saria, M. G., & Gosselin, T. K. (2015). Everyday advocates: Nursing advocacy is a full-time job. The American Journal of Nursing, 115(8), 66-70. https://www.researchgate.net/deref/http%3A%2F%2Fdx.doi.org%2F10.1097%2F01.NAJ.0000470409.04919.0f