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Effects of Nonverbal Behaviors on Interview Ratings

Nonverbal behaviors are signals that human bodies make to communicate without uttering a word. As such, nonverbal behaviors are considered as body language. Some of these behaviors include sitting style and posture, walking style, eye contact, use of hands, facial expressions, restlessness, nodding and overall physical appearance. Nonverbal behaviors provide immense information regarding the person at any given time. This paper examines the effects of nonverbal behaviors on interviewer ratings to an interviewee.

Nonverbal Behaviors and Interviewer Ratings

            Body language often communicates the truth about a person. During interviews, interviewers focus on the nonverbal behaviors to understand the interviewee beyond the resume and presented academic qualifications (Dessler, 2018). Interviewers also relate the nonverbal behaviors to the kind of tasks the candidate would be carrying out if they are offered the job. Nonverbal behaviors communicate a lot of information that the interviewee may not convey by just the spoken word. For instance, the interviewer would rate the interviewee’s level of confidence and determine whether the interviewee is a goal-oriented person or someone who requires a lot of supervision to carry out the assigned tasks based on their bod language. Calm, relaxed, and facial expression for instance, may communicate confidence and high self-esteem, hence such a candidate would be rated highly compared to a timid outlook.   Body language also presents the level of nervousness of the candidate and whether the candidate might be insecure or bored.

            In addition, interviewers would rate a candidate as highly confident when they maintain the desired level of eye contact (Dessler, 2018). Self-doubting or unconfident candidates are less likely to maintain eye contact with the interviewer. Expressing low levels of confidence may influence the interviewer to deny the candidate the job offer, especially in situations where the kind of task demands high level of confidence. Another critical nonverbal behavior is the posture or sitting style. Sitting style and posture indicates the level of concentration and interest a candidate has with the interview. Besides, sitting style also determines the organizational level of the candidate. Interviewees would attract very low rating if they slump or sit recklessly. Many interviewers expect the candidate to wait for a nod before they can sit.  Interviewees who fully recline back on their seats indicate that they are not interested or are bored by the kind of questions being asked. Sometimes interviewers would determine that the interviewee is disengaged is they fully recline back on their seats.

            Physical appearance and dress code are amongst the nonverbal behaviors that the interviewers utilize to determine the candidates’ level of organization and management among other critical managerial aspects (Dessler, 2018). Interviewers will often rate a candidate very high if they present descent appearance. Many candidates construe descent appearance as dressing expensively. However, decency has nothing to do with the cost of clothes an individual wear.  Individuals who leave their hairs unkempt, shirts and blouses unbuttoned or poorly buttoned, and poorly untacked shirts may imply that the they are disorganized and thus not fit for the positions interviewer may intend to fill.

            Interviewers also pay attention to facial expressions to understand the general character of the candidate and their fitness for the positions they are expected to fill (Dessler, 2018). Often, interviewers dismally rate candidates who show gloomy faces. Despite the expected level of anxieties that may be associated with the interview, candidates may negatively affect their ratings by remaining gloomy during an interview. Bright faces also show confidence and composure of the candidate. Although smiling may be part of a bright face, unprovoked smiles may influence the interviewer to have negative interpretation of the expression.

Conclusion

            Nonverbal behaviors provide a lot of information about a candidate during an interview. In light of this, interviewers will often use such information to rate a candidate’s abilities and capabilities to effectively discharge the duties and responsibilities for vacant positions. Sitting style and posture, dress code and general appearance, use of gestures and facial expressions as well as walking style are some of the nonverbal behaviors that the interviewers use to rate the candidates beyond their resume and academic qualifications.

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References

Dessler, G. (2018). Fundamentals of Human Resource Management (What’s New in Management). Pearson

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