1. Given the organization, would you consider outsourcing the reverse logistics function? Show your calculations to justify your decision. Include direct and indirect costs in the calculation.
2a. If you chose to outsource, explain which company would you select? Defend why you would use a particular company.
2b. If you chose not to outsource, explain how you would better organize the groups currently addressing the reverse logistics functions.
3. Explain the new reverse logistic process, map out the new revere logistic process and defend the process that you are proposing. In particular, make sure that you explain how you will be improving the damaged and non-damaged returns processes.
4. What other changes would you make to the organization? Why? Support your reasoning?
5. Discuss and address other considerations with regards to reverse logistics