An African American woman approaches a pharmacist at the local drugstore near the hospital where she was given a prescription for chest congestion. She asks the pharmacist for oils in the store with camphor so she can rub it on her chest to help with her congestion. The pharmacist immediately tells her that to do so would be ridiculous and that she should not proceed with such a remedy but only use the medicine per her prescription.
Did the pharmacist handle this communication correctly? Why or why not?
What would you have done if you were the pharmacist?
