- Choose a specific operations system and brand within a specific industry (you do not have the choose one of the previous examples).
- Describe all the main processes and activities of this operations system. Identify the nature of these processes and draw a flowchart of these processes indicating all the main activities, processes and resources involved.
- Describe the lay-out or the physical space distribution of all these processes, tasks and inputs within the operations system and identify which typology of lay-out it is as well as its weaknesses.
- Calculate different ratios of productivity of this operations system that measure the efficiency of this system and identify the main drivers or factors that determine the performance of this system.
- Propose different measures and actions to take to enhance productivity and the quality of this system. Justify your answer.
- Students are required to use the Harvard Referencing System.
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