GENERATIONAL DIFFERENCES IN THE WORKFORCE

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  • QUESTION

    Question:
    What are the implications of generational differences in the workforce? What strategies should companies consider from a training and development perspective to cope with generational differences and use them to benefit the company?

    Please use harvard reviewed references

    Strategic Training

    Strategic training initiatives are learning-related actions that a company should take to help itself

    achieve its business strategy. The initiatives are based on the business environment, an

    understanding of the company's goals and resources, and the insights regarding potential training

    options. There is a tendency for a disconnect between strategy and execution.

    Strategic training initiatives provide a roadmap to guide speci􀃖c training activities and articulate how

    the training function will help the company reach its goals. Common strategic initiatives include:

    Diversify the learning portfolio—provide more training than traditional programs.

    Expand who are trained—provide more training to more groups of employees.

    Accelerate the pace of learning—provide more just-in-time training.

    Improve customer service—training should place a greater emphasis on service competencies.

    Provide development opportunities and communicate with employees—ensure employees

    recognize they have opportunities to learn and grow.

    Capture and share knowledge—capture and share knowledge to ensure it is not lost if key

    employees leave.

    Align training with the company’s direction—link training to strategy.

    Ensure that the work environment supports learning and transfer of training—ensure there

    exists a positive learning climate for training.

    The next step in the process is to determine the activities that align with the strategic initiatives.

    Activities will vary based on the initiatives that were developed.

    Lastly, strategic training process helps determine if training investments were successful in helping

    an organization achieve its goals and objectives. The business-related outcomes examined should be

    directly linked to the business strategy and goals.

    Some companies use the balanced scorecard as a process to evaluate all aspects of the business. The

    balanced scorecard considers four different perspectives:

    Customer (time, quality, performance, service, and cost)

    Internal business processes (processes that in􀃗uence customer satisfaction)

    Innovation and learning (operating ef􀃖ciency, employee satisfaction, and continuous

    improvement)

    Finance (pro􀃖tability, growth, and shareholder value)

    Bene􀃖ts of Balanced Scorecard

    The balanced scorecard provides an avenue to performance measurement that delivers managers

    the opportunity to review the overall company performance and/or performances of speci􀃖c

    departments, like training from an objective standpoint of internal and external customers,

    employees, and shareholders.

    Given below is an example of items that could be included on a manufacturing balanced score card.

    Please note the items are speci􀃖c, measurable, attainable, realistic, and timely (SMART). The SMART

    descriptors are a tool to ensure that each training objective is recognized and can be evaluated using

    metrics. The numbers relate to annual budgetary goals as stipulated by the strategic planning

    process.

    Objective Metrics Target Results Responsibility

    Market

    Increase

    market share

    Increase

    market share

    by 2%

    By the end of

    the 􀃖scal

    year

    Increase level

    of primary

    supplier by

    10%

    Vice

    President

    (Marketing)

    Production

    Increase

    productivity

    Increase

    productivity

    by 1.5%

    By the end of

    the 􀃖scal

    year

    Remove the

    lowest 5% of

    least

    pro􀃖table

    products

    Vice

    President

    (Manufacturing)

    Pro􀃖t

    Elevate the

    net pro􀃖t

    Increase net

    pro􀃖t by 2%

    By the end of

    the 􀃖scal

    year

    Increase to

    be

    demonstrated

    in the annual

    report

    Chief

    Operating

    Of􀃖cer

    (COO)

    We must also be cognizant of the advantages and disadvantages of a balanced score card.

    Advantages Disadvantages

    A clear picture is presented to

    demonstrate the inherent relations

    among the various entities striving for

    organizational improvement.

    Creating a balance sheet could be

    expensive and time consuming.

    The items in the balance sheet highlight

    the company performance.

    Creating a balance sheet requires

    extensive data mining.

    Advantages Disadvantages

    The balance sheet highlights the strategic

    goals and makes them SMART.

    Objectives de􀃖ned in the balance sheet

    may have poor support from the

    employees.

    Additional Materials

    From your course textbook, Employee Training and Development, read the following chapters:

    Introduction to Employee Training and Development

    Strategic Training

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Subject Business Pages 6 Style APA
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Answer

  1. GENERATIONAL DIFFERENCES IN THE WORKFORCE

    Intensive advocacy for diversity and inclusive workforces has created workplaces with as many as five generations. This trend has accounted for an increase in generational differences. According to Jones, Murray and Tapp (2018) the term generational differences denotes variations in opinions, beliefs, and values between diverse generations of people. The most diverse workplaces have five generations beginning with the traditionalists, baby boomers, generation X, Y, and generation Z. Because of the differences in their upbringing and life experiences, these generations often have divergent beliefs which create generational gaps (Hayes, 2013). Guided by this backdrop, this paper evaluates the implications of generational differences in the workplace. Besides, it analyzes strategies that companies should use to train and develop perspective to cope with the generational differences and benefit the company.

    Implications of Generational Differences in the Workplace

    Human resource managers in organizations with multiple generations of employees have to embrace a new form of diversity. They have to manage the expectations of each employee. For instance, the baby boomers are mostly in the retiring age groups while generation Y and Z are the new entrants into the workforce (Hayes, 2013). The baby boomers expect the organization to have a reliable retirement plan while the generation Y and Z expect the workplace to provide them with opportunities for growth and self-development. From this example, it is notable that age demographics in the workplace creates both opportunities and challenges (Jones et al. 2018). The ability to explore the opportunities depends on how the management manages these generational gaps.

    Some of the opportunities presented by generational differences include increased diversity which contributes towards a healthier work environment. Fishman (2016) contends that diverse and inclusive workforces are more innovative as the employees present different solutions to challenges which helps the organization to grow. Another opportunity could be derived from the increased collaboration across generations which allows for mentoring of the younger generations to embrace the workplace culture (Hayes, 2013). As a result, collaboration and mentorship facilitates knowledge transfer and knowledge sharing which helps in retaining the culture of an organization.

    On the other hand, generational differences make it challenging to manage an organization. The differences in generational values, financial and technological perspectives, as well as variations in work ethics across generations is likely to be a constant source of conflict (Farrell & Hurt, 2014). The older generations are inclined to stick to the old culture and ways of doing things, while millennial employees prefer digitalized and technology driven approaches (Truxillo, Cadiz & Rineer, 2014). Such differences make it challenging for the management to create common or shared values and culture. In the long run, an organization might need to adopt different strategies to meet the diverse needs of each of the generational groups.

    Strategies from Training and Development Perspective to Cope with Generational Differences

    The best strategy for coping with the generational differences is by designing training and development programs targeting each of the generations. Noe and Kodwani (2018) argue that rather than subjecting all the employees to either traditional or technology based training methods, it should assess the training needs of each employee and classify them based on their generation. This strategy allows them to impart each generation with the skills they desire to be more efficient and productive.

    In particular, the older generations could be trained using traditional training methods such as hands-on, group training, and presentational methods. Additional methods include on-the-job training, lectures, simulations, and group building methods such as team building (Noe & Kodwani, 2018). On the other hand, technology based training methods will be used on younger generations. These methods entail the use of virtual reality, collaboration tools and mobile learning (Farrell & Hurt, 2014). Combining these two methods is referred to as a blended approach which benefits all the generations and in return, develops talent that creates more value for the organization.

     

     

    relationships between China the US.

References

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  • QUESTION

    Week 4 Discusssion    

    This is a discussion question that I need answered. I need the second portion of the questioned answered thoroughly, both bullet points. I have highlighted it in yellow to show that it is what I need answered. I need this r returned to me completed without any grammatical or punctual errors. The company that I want this question written about is Nissan Motor Corporation.

     

    Choose ONE of the following discussion question options to respond to:

    Using Adverse Conditions to a Company's Advantage

    • Chakravorti (2010) discusses four methods that corporate innovators use to turn adverse conditions to their advantage. Examine an organization of your choice and briefly discuss how the organization might use one of these methods.

    -OR-

    Assessing Risk and Reward

    • Using the company of your choice, identify an important and difficult decision that they faced. What were the most important risks and the most important rewards of the decision?
    • What data, analysis or perspective would you have used to help Sr. Management decide if the rewards outweighed the risks?
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Subject Business Pages 4 Style APA
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Answer

Assessing Risk and Reward

The Nissan Motor Company is one of the leading automobile makers in the world. The Japanese carmaker has primarily enjoyed a successful run, allowing it to enter various regional and international markets such as the United States. However, the changing business environment was not favorable to the company in 2019. Notably, the cooperation recorded losses amounting to 7.8%. The experience pushed the management into making tough decisions, requiring almost all of its North American workforce to go for unpaid leaves.

In late 2019, the company announced that the decline in sales necessitated a two-day unpaid leave for the North American workers. The stated days for the vacation were January 2 and 3rd    (Chicago Tribune, 2019).  Notably, this move was a crucial decision for the company because of its conflicting impacts. Whereas on the positive side, it could help the firm minimize expenses, it threatened to affect the public perception of the company regarding employee welfare.

The rewards for the decision involved cutting expenses by not paying the workers on leave, which eventually would translate into reduced expenses. Another reward was that the decision could allow the company to optimize performance by evaluating employee performances then developing new milestones. However, on the low side, the company risked affecting its public image and brand name, especially in the North American market. As per Chakravorti (2010), the way an organization treats its employees influences the firm's public perception. Thus, Nissan risked eliciting a negative public perception. With a distorted public image, the company could fail to revive its declining sales.

I would have advised the management of Nissan to utilize the Predictive Analytic perspective in determining the right decision to take. Ideally, the approach tries to predict what might happen in the future if particular decisions or actions are undertaken at the moment (Traymbak & Aggarwal, 2019). Looking at the situation at Nissan, the company needed to develop a goal such as increasing sales. After that, they would have made decisions aimed at realizing the set goal. In this regard, the predicted outcome could give the management an overview of whether more risks existed or significant rewards could be realized.

.

References

 

  • Farrell, L. and Hurt, A.C., 2014. Training the Millennial Generation: Implications for Organizational Climate. E Journal of Organizational Learning & Leadership, 12(1).

    Fishman, A.A., 2016. How generational differences will impact America’s aging workforce: Strategies for dealing with aging Millennials, Generation X, and Baby Boomers. Strategic HR Review, 1(1).

    Hayes, B.R., 2013. The implications of multigenerational differences within the workforce. Research Papers. Paper 407. Retrieved from: http://opensiuc.lib.siu.edu/gs_rp/407

    Jones, J.S., Murray, S.R. and Tapp, S.R., 2018. Generational differences in the workplace. Journal of Business Diversity, 18(2).

    Noe, R.A. and Kodwani, A.D., 2018. Employee training and development, 7e. McGraw-Hill Education.

    Truxillo, D. M., Cadiz, D. M. and Rineer, J. R. 2014. The aging workforce: Implications for human resource management research and practice. Oxford Handbooks Online: Business & Management. DOI, 10.

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