How Amazon.com, Inc. Uses Big Data for Business Performance

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    1. QUESTION

    Share a story or a link to an interesting news article that addresses how a particular company or industry is using data to improve its business. Explain why you think this use of data is particularly compelling. 

    If you are not aware of any specific applications and wish to search about an industry of interest to you, be on the lookout for recent articles about "big data". You may instead choose to draw from personal experience if you’ve worked for a company that uses analytics (but please make sure to not disclose confidential or proprietary information).

     

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Subject Business Pages 4 Style APA
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Answer

How Amazon.com, Inc. Uses Big Data for Business Performance

Big data has transformed the way people manage, analyze and further leverage information in any corporation. The article on 7 Ways Amazon Uses Big Data to Stalk You (AMZN) provides an analysis of how Amazon utilizes big data to improve its business performance. Some clients might feel quite awkward whenever a given store understands and tells so much regarding their nature modestly through the yields and services under online procurement. Amazon.com, Inc. (AMZN) is a front-runner in assembling, stowing, dispensation and further assessing individual data from an individual as a strategy of determining the way clients choose to spend their capital. Amazon.com, Inc. utilizes predictive analytics exclusively for embattled marketing with a goal to improve client gratification and establish the firm fidelity (Erevelles Fukawa & Swayne, 2016). Generally, big data has enabled Amazon.com, Inc. rapidly evolve into a giant amongst all online retail stores.

Amazon is a leading light in utilizing an all-inclusive collaborative filtering engine (CFE). The engine monitors, assesses the type of products an individual has formerly purchased, tracks the commodities that in one’s online shopping cart or even on the wish list, the items one has appraised and ranked, and the type of products searched for most. The company thereafter uses the information to commend supplementary goods that former clients might have procured when purchasing similar items (Sanders, 2016). Using the strategy, Amazon utilizes the power of suggestion to inspire one to make purchases on compulsion as a strategy of auxiliary complementing and sustaining their shopping familiarity, while disbursing additional capital. On an annual basis, the strategy generates approximately 35% of the firm’s sales.

Since big data indicates that one shops in another place except if the goods are quickly conveyed, Amazon introduced the One-Click ordering. One-Click refers to an untested feature enabled automatically, whenever an individual places his/her initial order and enters a shipping address as well as a payment option. By selecting a One-Click order strategy, a person is given thirty minutes in which he/she can change their mind regarding the purchase. Afterwards, the service or a good is inevitably charged through the payment method and further dispatched to an individual discourse. Amazon utilizes the anticipatory shipping model known to utilize big data to make predictions of the products an individual is probable to procure, the period he/she is likely to buy them and where they may require the items transported to. The products are thereafter locally moved to a local distribution warehouse or a preferable center so that they are readily available for transporting once the client places an order.

The use of this data is particularly compelling because it is interesting how Amazon Company makes use of the predictive analytics for increasing its product trades and resultant revenue margins whereas decreasing the overall expenses and anticipated delivery period. This is a strategy that other retail stores need to keenly emulate purposely to gain the same competitive advantage. The corporation has also introduced supply chain optimization (Sanders, 2016). Since Amazon seeks to quickly fulfill the client orders, the firm links manufacturers to track their inventory (Sanders, 2016). Moreover, the graph theory helps the company to make an informed decision on the best delivery schedule, route, as well as product groupings purposely to cut on the transporting expenditures.

 

References

7 Ways Amazon Uses Big Data to Stalk You (AMZN) by Jennifer Wills. Updated Oct 20, 2018. Retrieved on April 14th, 2019, from: https://www.investopedia.com/articles/insights/090716/7-ways-amazon-uses-big-data-stalk-you-amzn.asp

Erevelles, S., Fukawa, N., & Swayne, L. (2016). Big Data consumer analytics and the transformation of marketing. Journal of Business Research, 69(2), 897-904.

Sanders, N. R. (2016). How to use big data to drive your supply chain. California Management Review, 58(3), 26-48.

 

 

 

 

 

 

 

 

Appendix

Appendix A:

Communication Plan for an Inpatient Unit to Evaluate the Impact of Transformational Leadership Style Compared to Other Leader Styles such as Bureaucratic and Laissez-Faire Leadership in Nurse Engagement, Retention, and Team Member Satisfaction Over the Course of One Year

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