Implementing a capacity Management Information System

Answer

Implementing a capacity Management Information System

Question 1: Absence of a Full0time CIO and its impact on the Acquisition Project

Yes. I think that the CIO position being filled at the institution partly has had a negative significant effect on the new acquisition project. In normal cases, the chief information officer in a hospital setting is responsible for the management, application and relevance of all information or computer technologies within the organization (Bruno, 2020). Therefore, because technology and information is increasingly growing at Doctor’s Hospital and is expected to further increase after the completion of the new project, the role of the CIO us becoming more crucial for the hospital. However, the new administration at Doctor’s Hospital failed to understand this position. Instead, they made the CIO positon a part-time necessity for the hospital. Automatically, this means that the management does not consider this positon important or a priority for the hospital.

Because the CIO will only spend 2 days every 2 weeks at the hospital, IT for the hospital becomes an afterthought. It is important to note that IR plays a key role in processes such as medical data storage, transfers, discharges and backlogs among others at the facility. Currently, the ED and outpatient surgery department has recorded more than 50% growth which resulted in an inefficient patient inflow process. This current state of the hospital will not improve after completion of phase 2 construction since the position of CIO is not considered as important. It is possible that after the completion of this project, the patient inflow process will further deteriorate if the CIO position continues being a part time job.

Question 2: Steps to Ensure Procurement and Implementation of the Capacity Management System

One of the roles of the CIO in a hospital setting is to ensure that the capacity management system if procured for the hospital and also implemented (Li, 2021). Therefore, for the CIO to realize this responsibility, an effective process has to be followed. Firstly, I think that the CIO should get a calendar with the proposed dates for important events and purchases at the hospital. Analyzing this calendar will allow the CIO to have information regarding the hospital’s budget and itinerary. This information will then enable the CIO to asses whether there is still more money that can be used to purchase the capacity management system for the hospital. After this analysis, the CIO should set up a meeting with the staff to discuss and sign any required papers as per the hospital’s protocol. If the papers are approved, the last step would be buying the capacity management system and have the relevant individuals install it in the existing system.

Despite this being the overall procedure for acquiring the capacity management system, I think that the most crucial step is motivating the people at the hospital’s administration. I think that motivating people is the most crucial step because if people are not motivated, then little be done towards acquiring the capacity management system. For instance, it is common that people will actively participate in the above described process after they have understood its importance. The administration will also be inclined towards accepting the proposal after they have fully understood its essence towards solving the hospital’s current dilemma of inefficiencies in the inflow process. In this way, CIO acts as an educator in the hospital.

Question 3: Who should Serve as Chair?

In this case study, I think that the Main Chief of the facility should serve as chair. The Main Chief is most appropriate because in most cases, the Main Chief already has say over a lot of events at the hospital (Bruno, 2021). Therefore, the hospital and Main chief have been acclimatized to observe that position as an authority position and therefore have a tendency to respect and implement decisions made by the chief. As the chair, this position of power will only be increased to cover more areas of the hospital. In turn, the doctors should serve as secretaries on the committee steering the phase 2 construction project. I think that they are more suitable for this position because as doctors, they better understand the essence of different parts of the hospital and how the different departments will work best together. Furthermore, doctors are well known to manage time and money effectively for the benefit of the project and increase in hospital efficiency.

Question 4: Realistic Timeframe for Implementing the Capacity Management System

In my view, the realistic time in which the capacity management system can be implemented is one month. This is assuming that the necessary steps to acquiring and motivating the people at the hospital to purchase and install the system are followed. The necessary steps to be followed despite other competing hospital priorities are; firstly, motivating the human resource at the hospital. Motivating people will ensure that everyone fully plays their role. Secondly, the administration will learn to understand and appreciate the essence of a full-time CIO, thus make his position permanent at the hospital. Both of these steps will work towards implementing the capacity management system within a month.