Interviewee’s role as an entrepreneur (Bruijl, 2018)

Answer

1. Interview

   Interviewee’s role as an entrepreneur (Bruijl, 2018)

   Background information: Role and Purpose of the Interview

   Entrepreneurship is by most accounts the most important of the four factors of production. The other antecedents to production are land, labour, and capital. Entrepreneurs generally perceive business as a risky venture which distributes its rewards proportionately to the risk involved. Thus, risk taking is critical to the success of a business. Several empirical studies delineate entrepreneurs as individuals with unbridled risk appetite. Still, view them positively as agents of change insofar as eradication of discrimination and inequality are concerned. The purpose of this interview is to gather insight from one of the most recognizable business leader from Carlton County, Mr. Finn Dolan. Our guest has built an impressive profile around availing real opportunities for upcoming business leaders to offer real solutions to real world solutions which benefit everyone. Until recently, through his Dolan Heights ventures, he has transferred his passion for climate change by funding research in renewable energy sources such as solar. One such example is investment in Q-Solar initiative; a company that provides solar energy to low-income households across East and Central Africa.

   Description of the Interviewee

   My person of interest is Mr. Finn Dolan, a popular business leader from the United States. For starters, Mr. Dolan is one of a handful of people who have journeyed across Europe on a hot air balloon. In recent history, he has signed all kinds of musicians, including, Chris Malcom, Julie Jakes, and Boy Band, among others. In addition, he has been knitted by the Queen of England. He has been knighted by the queen. He boasts a robust strand of companies straddling across three continents numbering 350, and an enviable portfolio comprising of from gymnasiums, casinos, and large fleets of airplanes, InterCity trains and limos. Today, Dolan Heights Inc. is gravitating towards space exploration and tourism. In fact, the space component, Blue-wall is set for civilian voyages in January 2022 barring unforeseen technical and administrative bottlenecks at a “budget” price of $200,000 a ticket. Furthermore, through its corporate citizenship division, the company has built an impressive war chest which buttresses its benevolent streak. For instance, the company has set aside $4 Billion over the next decade to the growth of new and renewable energy substitutes to fossil fuels. Similarly, there is Dolan-Earth Initiative, which has so far invested some $25-million to encourage innovative solutions to the cataclysms of global warming and climate change. Mr. Dolan, through his vast business interests currently has employed over 50,000 people, and has an enviable wealth of experience that young and upcoming entrepreneurs can learn from.

    

   Summary of Interviewee’s Key Points

   Scrutiny of the attached interview transcript reveals a number of takeaways around which successful companies can be built. These findings are consistent with extant reviews by many scholars whose works are subsequently reviewed: 

   Mission to Improve Livelihoods Through Positive Change

   Evidences from the interview transcript emphasize the permanence of change in a “fast-changing, fast-paced” world (Clack, 2020). Consequently, the interviewer calls an adaptive mindset that is responsive to change retaining its competitive advantage. Over the past two decades, cross-sequential data has shown a strong pattern of resistance to change as standard response to the unknown. This situation not only entrenches a culture of resistance from staff but promotes reluctance to effect change. Thus, it is necessary to have skilled leaders with transformative credentials, the right focus, and brawn to execute it (Clack, 2020). Overally, the interviewee succeeded in redefining leadership as a process of influencing individuals and groups in the direction of new openings. Thus, he urged business leaders to strive to appreciate underlying reasons for resisting change with a view of helping them to transform to become change agents.

   Implementation of Carbon Reduction Strategies across our Businesses

   The interview achieved more than modest success in highlighting “impacts, relationships, characteristics, practices, and benefits” of green policies in organizational value chain Hasan, Nekmahmud, Yajuan, & Patwary, 2019). Many studies identify numerous benefits of green energy enterprises with cost-effectiveness featuring prominently. The study further idealizes green business practices as critical for accumulation of “green capital” (Hasan, Nekmahmud, Yajuan, & Patwary, 2019). Additionally, the connection between “green strategies” and functional strategies has been widely demarcated as reduction of overall cost of doing business and net increase in the company bottom-line.

   Competition is good for  Innovation

   Competitiveness in many sectors has for eons been anchored on creation of intentional interpolations by developing unique capabilities (Srivastava, Sultan & Chashti, 2017). The pace of globalization and escalation of competition beyond national boundaries and shifts in consumer preferences has effectively hurled the burden of innovation to business entities: this effectively means that businesses have to embrace this new dynamic by infusing appropriate inventions in their product development cycles. Whether the responses are implemented through radical or incremental innovations it is important for concerned firms to attain competitive stability or at least engender develop disruptive technologies to emasculate competitors (Srivastava, Sultan & Chashti, 2017).

   Be good at Task Delegation

   Evidences from the interview itself and theoretical frameworks by Riisgaard et al. (2017) show positive correlations between “minimal and maximal degree of task delegation” and perceived “variation in tasks”. However, employee sense of control over assigned tasks was more associated with reduced task delegation; Moreover, apparent control by employees over delegated tasks and apparent dissimilarity in responsibilities were positively linked to job satisfaction (Riisgaard et al., 2017). On the whole, the data points to “two motivator” elements namely control over delegated tasks and changes in in tasks as important antecedents of effective job delegation and fulfillment.

   Personal  Observation

   Numerous studies have undertaken to explain the impact of employees’ problem solving on “customer satisfaction” particularly during fragmentary dealings stimulated by “service failures and complaints” (Marinova, Singh & Singh, 2018). Using hypothetical frameworks such as outsourced regulation theory, for instance, available evidence forecast adverse outcomes of customer- relational tasks and customer satisfaction in general. As revealed in the interview, both verbal and nonverbal hints are critical for identification and solution of tasks that relate to the customer directly. Research findings show that active listening has a net positive impact on customer satisfaction, particularly where the firm’s internal customers or employees are concerned (Marinova, Singh & Singh, 2018).