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Final Project: Analysis Report (25%) – Course Objectives #3, #5, and #7. Prepare an Analysis Report using data and information from studies on leadership styles and characteristics derived from empirical research, and explain how the information applies to successful leaders in the profession. Cite specific examples of criminal justice leaders who embody the concepts learned from the literature. Analyze the findings and make or state at least three (3) conclusions based on, or derived from, the research in your report that could benefit criminal justice leaders. Grading will be based on the degree to which students meet the following criteria: Cover page with student’s name, course title and number, and date submitted. A one-half (½) page Executive Summary of the Report The Report on your review of the literature: Use of at least five (5) scholarly sources (refereed journals, dissertations, empirical studies, etc.) and at least seven (7) to ten (10) citations containing quantitative data, charts, graphs, tables, etc., in the body of the Report. Application of the research to examples of criminal justice leaders who embody concepts from the research. The quality of the conclusions based on, or derived from, the research in your report. Reference List All papers will adhere to APA guidelines and be a minimum of seven (7) maximum of 12 computer-generated, double-spaced 12 point font pages – not including the cover page, Executive Summary, and References page. Margins are to be 1 inch (top, bottom, right, and left
Week Three Lessonhttps://learn.umuc.edu/content/enforced/190094-M_026571-01-2168/CJMS660%20Course%20Materials/Week%203/Week%20Three%20Lesson%20and%20Conference%20Question_files/cjms660b.gif?_&d2lSessionVal=gG7q9cmhTCJpJM1cFThLTPWZB&ou=190094 Criminal Justice Leaders Need to “Get on the Balcony!” What is meant by the expression “Get on the Balcony,” and why is it important to Criminal Justice leaders as they attempt to tackle current issues in Criminal Justice?” Heiftetz and Linsky (2002) describe it as, “. . . getting off the dance floor and going to the balcony” for the purpose of understanding the whole picture. It is being a part of something, and stepping aside at the same time, so that you can truly absorb the totality of the issue, circumstance, or incident. Criminal Justice leaders need to reflect; to become reflective practitioners, so as to avoid tunnel vision, getting swept up in the moment, putting our foot in our mouth, and becoming part of the herd. Getting on the “Balcony” also helps to ensure that the Criminal Justice leader will be able to keep a clear mind, see the big picture, self-reflect, and ensure better RESULTS! Criminal Justice leaders need to get on the Balcony, but not stay on the Balcony. Heiftetz and Linsky (2002) state: “If you want to affect what is happening, you must return to the dance floor. Staying on the balcony in a safe observer role is as much a prescription for ineffectuality as never achieving that perspective in the first place . . . The goal is to come as close as you can to being in both places simultaneously, as if you had one eye looking from the dance floor and one eye looking down from the balcony, watching all the action, including your own.” Four Diagnostic Tasks to Safeguard against Common Traps while on the Balcony: Distinguish technical from adaptive challenges, Find out where people are, Listen to the song beneath the words, Read the behavior of authority figures for clues. Remember: technical issues are often considered “easier” to identify and resolve; adaptive issues involve hearts and minds. Example: Criminal Justice leaders cannot resolve all of societal problems. We tend to respond to the same communities/neighborhoods where the issues are more than just police issues, but we are still expected to solve the “adaptive” challenges. Listen to the Song beneath the Words After finding where people are, you have to dissect the underlying message. The proper interpretation of the message is the key to ensuring the buy-In and good moral. One also needs to read the Authority Figure for clues; pay close attention to the views and responses from the Senior Authority. Senior Authority will act/react on indicators of social stability and if necessary step in to restore organizational order. Then, in order to address the issues, the Criminal Justice leader should: Figure out if your issues are technical, adaptive, or a combination of both. Distinguish between them. Decide the order in which to tackle them. Decide which strategy is best suited for the issue(s). Getting on the Balcony is one way of getting the “Super Vision” necessary to lead modern Criminal Justice organizations as they face the various issues of the day. Source: Heifetz, R., Linsky, M., (2002). Leadership on the line: staying alive through the dangers of leading. Boston, MA: Harvard Business School Press. ISBN No. 1-57851-437-1. Chapter Three, Get on the Balcony, pp. 51 – 74. View as Page
Criminal Justice Leaders Need to Orchestrate the Conflict Conflict comes from the Latin word “Conflictus” – which means an impulse or to fight or battle. The word”Orchestrate” means to arrange or combine so as to achieve a desired effect. When Heifetz and Linsky (2002) say that leaders need to orchestrate the conflict, they mean Arranging the contest or battle in order to achieve the desired effect. Growth requires change – both Adaptive and Technical. The leader needs to create a “Holding Environment,” or an atmosphere that allows a group to tackle tough problems without flying apart. It’s a safe environment with structural, procedural and virtual boundaries. The leader should monitor strained relationships to keep stress at a productive level and control the temperature in order to stimulate deep change when dealing with current issues in Criminal Justice in a political environment. Control the Heat By bringing folk’s attention to hard issues and keeping the folks focused there, the Criminal Justice leader attempts to control the heat of conflict while generating the benefit of dealing with the difficult issues at hand. The leader needs to control the temperature and let people feel the weight of responsibility. The leader needs to find the productive range of distress or tolerable range and then constructively raise the temperature and tension – but not too much. The pace the work of change is important; avoid quick and drastic changes. Remember: Change involves loss, there are also ethical complications, and so be patient. Be prepared to revise ideas. Set agendas; save the most threatening issues until later. In terms of decision making, it is better to draw out the decision process and involve others. From time to time, one should reassess and take corrective action, if necessary (Heifetz and Linsky, 2002). Show Them the Future Create a positive vision that makes the anxiety worthwhile. Answer every “why” question. Allow for a “passionate disagreement” atmosphere. By orchestrating the conflict, the Criminal Justice leader can make productive use of the conflict that is inevitable as one attempts to address the current issues in Criminal Justice leadership. Source: Heifetz, R., Linsky, M., (2002). Leadership on the line: staying alive through the dangers of leading. Boston, MA: Harvard Business School Press. ISBN No. 1-57851-437-1. Chapter Five. View as Page Download Toggle Fullscreen Download
Week Seven Lesson Criminal Justice Leaders Need to Hold Steady Sometimes the Criminal Justice leader of adaptive change has to take the heat when dealing with current issues. At times like these, the leader needs to trust his or her capabilities and sense of direction, be deliberate, and keep their cool. It is also important to keep a broad perspective – patience, maturity, courage, strength, and grace under fire will win the day. Receiving people’s anger without becoming personally defensive generates trust is necessary, but difficult to do. Remain true to your heart. Receive anger in grace. Remain true to the purpose beyond ourselves and stand by people compassionately, even when they unleash demons. Taking the heat with grace communicates respect for the pains of change (Heifetz and Lindsky, 2002). The Criminal Justice leader needs to hold steady. This requires psychological readiness and correctly addressing the political questions involved in the current issue. Either let the issue ripen by applying a tincture of time, or ripen it yourself. The primary factor necessary for success consist of the having the psychological readiness to weigh priorities and take losses. The political question becomes: Has the psychological readiness spread across enough factions in the organization or community to provide critical mass? Here are four questions, according the Heifetz and Lindsky which will help you determine if the is ripe and assist you in holding steady: What other concerns occupy the people who need to be engaged? You may have to create opportunity by developing a strategy for generating urgency. How deeply are people affected by the problem? If people do not feel the pinch of reality, they are unlikely to feel the need to change. How much do people need to learn in order to make judgments? The lack of knowledge on an issue is almost always in direct proportion to its lack of ripeness. What are the senior authority figures saying about the issue? Formal authority confers license and leverage to direct people’s attention. Those in authority put it at risk by seeking to raise unripe issues. They can sacrifice credibility and goodwill. Stay the course – If you back down quickly, you merely reinforce your lack of credibility. Holding Steady Holding steady allows you to accomplish the following: Maintains a productive level of disequilibrium, or creative tension, as people bear the weight of responsibility for working their conflicts. Gives time for the issue to ripen or construct a strategy to ripen the issue. Gives time to find out where people are so that you can refocus attention on key issues (Heifetz and Lindsky, 2002). Holding steady is not just a matter of courage; it also involves skill. The Criminal Justice leader must develop both to face the current issues in the organization today. Source: Heifetz, R., Linsky, M., (2002). Leadership on the line: staying alive through the dangers of leading. Boston, MA: Harvard Business School Press. ISBN No. 1-57851-437-1. Chapter Seven.
All papers will adhere to APA guidelines and be a minimum of seven (7) maximum of 12 computer-generated, double-spaced 12 point font pages – not including the cover page, Executive Summary, and References page. Margins are to be 1 inch (top, bottom, right, and left
Subject | Cultural Integration | Pages | 14 | Style | APA |
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Answer
Executive Summary
The report has reviewed different studies by different researchers, journals, books, and websites on leadership styles and characteristics. The leadership styles discussed includes transformational, authentic leadership, democratic leadership, shared leadership, the task-oriented approach, trait theory, transactional leadership and Heifetz’s leadership model. The report has also discussed ways that the study findings apply and benefit leaders in the criminal and justice profession. Findings indicate that leadership styles vary from one region to another because of the differences in the laws and agencies that have the responsibility to serve justice. In addition, criminal justice leaders need to be innovative in their duties to earn the trust and confidence of the followers. Likewise, many organizations and departments in criminal and justice system are increasingly acknowledging and embracing the benefits of a more transformative and inclusive approach while most common police leadership styles include; authoritative police leadership, transactional police leadership and transformative leadership. The findings as well indicate that application of these styles is based on the situation. These leadership styles have also accrued benefits to the criminal justice system manifested by individuals such as William Bratton who served as a chief of Police in Los Angeles, Boston and New York City who embodies these leadership traits enabling him to be recognized and appreciated for his good leadership skills and Governor Jerry Brown who also became the Governor of California in 2013.
The last section concludes with what leaders need to do to benefit including being flexible and innovative, ensure that their character in the criminal justice is above reproach and they need to embrace Heifetz leadership model, transformational and authentic leadership styles as these styles of leadership allow for creativity and adaptation to situations.
Leadership Styles and Characteristics in Criminal Justice System
Leadership remains pivotal in effective management and governance of the criminal justice system. This analysis report incorporates studies on leadership styles and characteristics from empirical studies, journals, and dissertations and explains how findings from these studies apply to successful leaders in the criminal justice in general.
Criminal Justice System
Criminal justice systems do vary from one jurisdiction to another depending on the state, city, tribal government, federal government or military installation in charge because these jurisdictions have different agencies, laws, and ways and processes of managing their criminal justice processes (Kleinfeld, 2017). The criminal justice system consists of agencies and processes set up by the government to control and impose penalties on the violators and has various components including law enforcement, prosecution, defense attorney, courts and correctional facilities (Kleinfeld, 2017).
Leadership Styles and Characteristics
According to Alshamsi (2016), leadership styles vary across countries. In the Abu Dhabi police, the leadership aspect of police and law enforcement is important and is taken with seriousness. Alshamsi (2016) defines leadership as to intuitively decide what is to be done, and then inspire others to do the same. A leader acts as a pioneer and a pace setter who must always exemplify the values of the organization. Various leadership styles exist with various characteristics as described in the paragraphs that follow.
One of the leadership styles is transformational. According to Alshamsi (2016), a leader who exhibits components such as good interpersonal skills, vision, influence, risk taking, exemplary, pioneer dedicated and empathetic is a transformational leader. Other characteristics of transformational leaders include good communication skills, good judgment, competence or knowledge, confidence, good interpersonal skills, inspiration, proactive, visionary, and willing to listen and entertain new idea, adaptability and has organizational consciousness.
The second leadership style is authentic leadership. Leaders that exhibit this leadership style display high level of information sharing amongst leaders and team members before any decision is made or a decision is concluded (AlShamsi, 2016). The leader is transparent and ethical with the ability to bring out the best out of others as opposed to being self-seeking.
The third leadership style is democratic leadership where leaders accord democratic ideologies such as inclusiveness, equality, egalitarian principles and free will (AlShamsi, 2016). Leaders are relational minded and, therefore, harness the teams potential in spearheading the organization forward. The leaders allow the followers to share their experiences in reaching amicable solutions to the problems at hand. The major challenge is that this process may take quite some time to reach consensus because of the freedom given to followers to partake in the decision making process.
Another leadership style is shared leadership style where there is a dyadic relationship among individuals aiming and developing a sharpening relationship to achieve the group or the entity goals (AlShamsi, 2016). This leadership is best in developing good and healthy relationship towards achievement of the goals set through empowering employees to take responsibility at both the strategic and operational level. This style requires openness and respect to work effectively.
In the task-oriented approach, a leader has the ability to manage tasks in an entity. Task oriented leaders are competent in assigning tasks and roles and responsibilities and are self-driven to complete tasks and to solve problems within the time set (AlShamsi, 2016). The leader makes unpopular decisions and is ready to take the responsibility of the results. The leader is also more of a goal getter, and a problem solver. Such a leader sees follower as task drivers and not as relational friends. Such leaders are also good at leading an organization during chaos or to spearhead project management (AlShamsi, 2016). They may not work well in situations where employees require morale and where the level of satisfaction is low. Such leaders also exhibit attributes of autocratic leaders, a style that thrives in highly structured and bureaucratic settings.
Yet another style is the trait theory, which focuses on the personal traits of the leaders as opposed to the tasks to be accomplished (AlShamsi, 2016). The theory further suggests that leaders have certain innate traits such as tolerance, problem solving abilities, intelligence and assertiveness. Hence, leaders with these traits are expected to be effective in providing leadership to help their organization achieve higher level of performance. The critics of the theory argue that situations do vary hence, require flexibility of different trait to solve or accomplish at that level.
Another style is the transactional leadership, which is much like authoritative, except that this approach relies on rewards-based system to motivate, subordinates (University of San Diego, 2018). The performance of the subordinates and adherence to rules is what determines the punishment or the reward. The followers have to conform to the rules and vision of the leader for them to receive award. Those that go contrary to the leader’s vision face the brunt of the leader. The fear of discipline for performing poor versus the anticipation of positive reinforcement for positive performance influences that behavior.
Heifetz’s leadership model, on the other hand, holds that a leader has the responsibility to directly initiate change and help it become more competitive and strong despite of the challenges facing it. The leader has the ability to build an adaptive capacity of an organization that allows for survival even during periods of crisis (Heifetz and Linsky, 2002).
AlShamsi (2016) also discusses some of the factors that shape leadership styles including; communication, empowerment, performance and culture. A good leader has to understand the culture, communicate effectively, empower others and aspire to perform to the expected standards. Figure 1 below show she factors that shape leadership style while figure 2 shows the link between leadership style, organizational culture and organizational performance
Figure 1: Factors that shape leadership style. AlShamsi (2016).
Figure 2: The link between leadership style, organizational culture and organizational performance. AlShamsi (2016).
Leadership Styles and Characteristics
Leadership styles and designs in criminal justice system vary from one region to another because of the differences in the laws and agencies that have the responsibility to serve justice (Dean & Gottschalk, 2013). In a study that was carried out in two police districts in Norway to study the attitude of police managers on different leadership roles, majority of the respondents stated that personnel role and resource allocator roles stood out as the most important roles. Most of the law enforcers felt that they were less competent in the liaison role (Dean & Gottschalk, 2013). The study also noted that a well-regarded police service remains a prerequisite for positive perception of law enforcement and justice. Leadership is also major element to ensure accountability and integrity in policing and in criminal justice system.
According to Labriola (2013), criminal justice leaders need to be innovative in their duties to earn the trust and confidence of the followers. Innovativeness has become key in this age whereby technology has evolved at a faster pace. According to AlShamsi (2016), criminal justice leaders need to have an excellent personal ethics, stronger inner sense of right and wrong as the work of a criminal justice leader involves working and meeting with the public and making decisive decisions. Additionally, the leaders own criminal background should be clean to demonstrate respect for the law and to act as a role model for the rest of the people.
According to University of San Diego (2018), currently, many organizations and departments in criminal and justice are increasing acknowledging and embracing the benefits of a more transformative and inclusive approach of leadership as opposed to over relying solely on the authoritative, militaristic approach that has for decade characterized police work. Leaders exhibiting transformational style are people centered as they inspire, motivate and empower their teams. Such leaders closely work with their teams and are committed to a shared vision and goals for the organization. The leaders encourage open communication, creativity and innovation in pursuit of the goals (Labriola, 2013). Such leaders are inclusive, and consider the uniqueness of each individual needs, skills and motivations. The leaders have an open door policy that facilitates open communication. According to Andreescu and Vito (2010), a transformational leader allows new ideas and is visionary. In a study conducted by Bruns and Shuman (1988), police officers expressed their desire for a more participative organizational style leadership as opposed to benevolent-authoritative. This is an indication of the need for better leadership styles that would allow better working conditions and increase public confidence in the law enforcement agencies. In a study that comprised of 161 police chiefs in Texas that completed the multifactor leadership questionnaire leader form, background characteristics form and the NEO Five Factor Inventory, findings indicated that transformational leaders exemplified the following attributes; confident, energetic and open-minded (Sarver & Miller, 2014). Murphy and Drodge (2004) conclude that transformational leaders have particular relational strengths that help in the elevation of commitment levels, motivation and work satisfaction. Such leaders have the potential to turn their constraints into opportunities as they pursue shared vision.
The most common police leadership styles include; authoritative police leadership, transactional police leadership and transformative leadership. Authoritative police leadership is ruled based focusing on order and more of military like approach (Labriola, 2013). Police and military utilize this approach.
Application and Benefit to the Leaders
Globally, leaders in criminal justice have embraced different leadership styles to execute their mandate. The choice of leadership style depends on the task and the situation at hand. The ever-changing environment, especially increasing reliance on IT infrastructures, has rendered some of the theories vague and futile. Some of these theories place responsibilities on leaders such as situational leadership, while others focus on tasks and rewards such as task oriented and transactional models (Labriola, 2013). Others such as authentic, transformational and shared leadership seem favorite by many of the stakeholders in the criminal justice system because they focus on building relationship and nurturing new leaders. Heifetz model, authentic leadership style and transformational style stand out as most promising in the 21st century organization because they adequately endeavor to address today’s volatile environment. Similarly, most of the study findings have rooted for these styles of leadership as they allow for inclusivity, creativity and innovation. For example, criminal justice leader that embodies this attributes is Joseph Arpio, an elected sheriff of Maricopa County, Arizona (Labriola, 2013). The sheriff was open minded and receptive to new idea that transformed the leadership helping improve service delivery.
Similarly, these theories serve as a foundation of helping any aspiring leader become successful. Leaders in the criminal justice system just need to have integrity, competence, empathy, creativity and adaptability, to make a leader successful. The moral code should be strong and consistently the leaders have to exemplify goodness of character and personal courage. William Bratton, who served as a chief of Police in Los Angeles, in Boston and New York City embodies these leadership traits enabling him to be recognized and appreciated for his good leadership (Labriola, 2013). Leaders can also be innovative and creative to inspire and bring changes. Examples of such leaders in criminal justice who embodies these attributes are Dr. Edward Latesa also a professor at the University of Cincinnati well known for his Risk Principle piece of work that draws on various studies and Governor Jerry Brown who also became the Governor of California in 2013 (Labriola, 2013).
Leadership is exercised in context; there must be followers and a leader to provide direction. Figure 3 below shows visual representation of emergence of a leader as a social process.
Figure 3: Emergence of a Leader as a social process (Murphy and Drodge, 2004)
Conclusion: How Criminal Justice Leaders Can Benefit
The research has provided insights on what criminal leaders ought to do to benefit from various leadership styles. Criminal justice leaders must be flexible and innovative for them to offer the best of services. They need become more reflective to avoid getting swept up in a moment when making decisions. The problems or challenges that leaders in criminal justice system encounter are varied and multifaceted hence require high innovativeness and flexibility (Deluga & Souza, 1991). Despite the leader having embraced a specific leadership style, some situations and circumstances call for flexibility and switching off to other appropriate style of leadership to deal with the situation at hand in an amicable manner.
The leaders’ character in the criminal justice must be above reproach. They have to act professionally and uphold to ethical standards. The character of the leader should be excellent to inspire and guide the followers to lead or live better live devoid of criminal activities. Therefore, integrity, honesty, competence, compassion, and empathy remain as some of the key attributes to embrace one another. A leader must also be always psychologically prepared to deal with instances of tension. Keeping broad perspective courage, strength, maturity, patience and grace remain pivotal in addressing and solving conflict (Schafer, 2010). Personal defensive is not encouraged amongst leaders as they may strain the relationship.
The leaders in the criminal justice system have another obligation to embrace Heifetz leadership model and transformational leadership styles and authentic leadership styles as these styles of leadership allow for creativity and adaptation to situations. A leader in this field has to be in a position to work closely with the team to enhance their thinking and decision making process. Leaders have to share their views with members to reach amicable decisions (Heifetz, Linsky, 2002). Reducing the heat especially during period where the level of tension is high requires decisive action to restore calm. Affording more time for people to calm down or revising the ideas can help in the reassessing the situation and taking corrective action.
References
AlShamsi, S. S. (2016). Theoretical framework that identifies the key features of effective leadership style in AD police. International Journal of Sales, Retailing & Marketing, 5(3), 3–52. Retrieved from http://165.193.178.96/login?url=http%3a%2f%2fsearch.ebscohost.com%2flogin.aspx%3f direct%3dtrue%26db%3dbth%26AN%3d118944522%26site%3deds-live Andreescu, V., & Vito, G. F. (2010). An exploratory study on ideal leadership behaviour: the opinions of American police managers. International Journal of Police Science & Management, 12(4), 567–583. https://doi.org/10.1350/ijps.2010.12.4.207 Bruns, G. H., & Shuman, I. G. (1988). Police Managers’ Perception of Organizational Leadership Styles. Public Personnel Management, 17(2), 145. Retrieved from http://165.193.178.96/login?url=http%3a%2f%2fsearch.ebscohost.com%2flogin.aspx%3f direct%3dtrue%26db%3dbth%26AN%3d6357426%26site%3deds-live Deluga, R. J., & Souza, J. (1991). The effects of transformational and transactional leadership styles on the influencing behaviour of subordinate police officers. Journal of Occupational Psychology, 64(1), 49–55. Retrieved from http://165.193.178.96/login?url=http%3a%2f%2fsearch.ebscohost.com%2flogin.aspx%3f direct%3dtrue%26db%3dbth%26AN%3d5628223%26site%3deds-live Dean, G., & Gottschalk, P. (2013). Police leadership roles: empirical study of management attitudes. International Journal of Law & Management, 55(4), 304–317. https://doi.org/10.1108/IJLMA-06-2012-0016 Heifetz, R., Linsky, M., (2002). Leadership on the line: staying alive through the dangers of leading. Boston, MA: Harvard Business School Press. ISBN No. 1-57851-437-1. Chapter Three, Get on the Balcony, pp. 51 – 74 Kleinfeld, J. (2017). Manifesto of Democratic Criminal Justice. Northwestern University Law Review, 111(6), 1367–1412. Retrieved from http://165.193.178.96/login?url=http%3a%2f%2fsearch.ebscohost.com%2flogin.aspx%3f direct%3dtrue%26db%3daph%26AN%3d124905364%26site%3deds-live Labriola, M. (2013). Innovation in the Criminal Justice System, A National Survey of Criminal Justice Leaders; Retrieved at: https://www.courtinnovation.org/sites/default/files/documents/Innovation_Survey_Report _0.pdf Murphy, S. A., & Drodge, E. N. (2004). The four I’s of police leadership: A case study heuristic. International Journal of Police Science & Management, 6(1), 1–15. Retrieved from http://165.193.178.96/login?url=http%3a%2f%2fsearch.ebscohost.com%2flogin.aspx%3f direct%3dtrue%26db%3daph%26AN%3d12345498%26site%3deds-live Sarver, M. B., & Miller, H. (2014). Police chief leadership: styles and effectiveness. Policing: An International Journal, 37(1), 126–143. https://doi.org/10.1108/PIJPSM-03-2013-0028 Schafer, J.A. (2010). Effective leaders and leadership in policing: traits, assessment, development, and expansion. Policing: An International Journal of Police Strategies & Management, Vol. 33 Issue: 4, pp.644-663, https://doi.org/10.1108/13639511011085060 University of San Diego. (2018). What style of police leadership is most effective? Available at: https://onlinedegrees.sandiego.edu/what-style-police-leadership-most-effective/
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