In module 3, you wrote a problem statement for a quality issue in health care. Building off that issue, you will now apply the first part of the FOCUS model to your issue—the F, O, C, and U of the FOCUS model. You should also revisit your learning materials and weekly module notes on the FOCUS model.
This assignment is going to give you valuable practice in applying quality improvement models to problems organizations are facing.
Apply the F, O, C, and U of the FOCUS Model to investigate the issue and determine what went wrong.
• Find 3 related breakdowns in processes, requirements, regulations, or policy that highlight the need for improvement. Identify and briefly describe them.
• Organize or choose roles for your team that could help you in your work. Who in that organization would know what happened and how to fix it? Describe their roles and why you have chosen these roles to be on your team.
• Clarify your knowledge at the time of the case. What were the existing processes at the time of the error? Be specific and provide examples to illustrate your points.
• Understand which variables broke down within each of the 3 processes you chose. Here you will do a brief literature search around these three processes to inform your understanding. You will then share that understanding in your analysis and will apply it directly to your chosen case. Avoid opinions in this section; as leaders, you must be familiar with and know how to apply the research in ways that are supported by evidence.
Lastly, provide a conclusion for this section that integrates what you have learned about your chosen issue from the literature with your experiences.
