Restaurant Guidelines and Business Plans- La Plaza Restaurant

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Restaurant Guidelines and Business Plans- La Plaza Restaurant

The COVID-19 pandemic has adversely affected not only people’s health and their culture but also their businesses. Reopening businesses amidst the pandemic requires the observations of various guidelines provided by the CDC as well the local county health services regulators. This paper provides the guidelines and business plan to be followed for La Plaza Restaurant, Coated in Corning California, 96021. The company has four employees and opens from 8:00AM to 7:00PM.

Social Distancing

• The employees should maintain a physical distance between themselves and they should reduce the number of times that they come into contact with each other.
• La Plaza Restaurant should adopt flexible work hours in the nature of staggered shifts where employee will only work two at a time to ensure social distancing among employees and between them.
• For the customers, staggered appointments should be taken and hence limit the number of people that can be served in the Restaurant at one time to only 5.
• Customer waiting to be served should seat at least six feet apart and only a limit of 5 people per 30-square feet of retail service should be allowed.
• To eliminate the customers touching the point of sale (POS) surface, customers should be encouraged to use mobile money and if paying via a card, they should read the card numbers.
• Employee should not engage in any forms of greeting that involve physical contact such as hugs of handshakes.
• Customer’s temperature should be taken at the entrance before they are served and the Restaurant may refuse service for those whose temperatures are above 38 degrees Celsius.

Sanitation

• Magazines and other non-essential items within the waiting areas should be discarded.
• All hard, non-porous surfaces, and all other surfaces the customers may touch should be disinfected every one hour.
• All Soft surfaces should be wiped out using cleansers recognized for their effectiveness.
• The restaurant should use sample signage in one of its windows located in a conspicuous place that notifies clients of the steps taken to ensure the control of infections.

Staff Policies

• Members of staff should engage in frequent handwashing using running water and soap or alcohol-based hand rubs that contains at least 60% alcohol.
• Employees directly serving the customers should always wear gloves (PPEs) and new gloves should be used for each new customer and disposed properly after use.
• Face masks should be used by both the employees and the customers and the Restaurant may decline service for customers who do not wear face masks.
• Workers’ temperatures will be taken before they begin their shifts and those found to have high temperatures will be required to stay home.
• Employees will be encouraged to ensure respiratory etiquette such as coughing and sneezing into their elbows.
• Workers should not use their peers phones, desks, and offices as well as work tools and equipment, unless doing so is necessary.
• For workers sharing their phones and work equipment and tools with their peers, they should disinfect them after use to prevent the transmission of any infections.

Ongoing: Changes in Practice

• All self-serve services will be halted and the customers will be serviced by an employee of La Plaza Restaurant.
• The preparation of dishes, coffee or tea shall observe the highest standards of sanitation.
• The normal capacity of the restaurant will be decreased to only 5 customers at a time to maintain the guidelines related to social distancing.
• The Restaurant should immediately report any suspected case of COVID-19 withing or around their premises.