Imagine that you already have a doctoral degree and have a new job as a supervisor. It comes to your attention that several employees are dissatisfied and talking about leaving. Turnover is costly and disruptive, so you urgently need to identify a solution. The intensity of the situation and the burgeoning negative bandwagon have you concerned that talking to employees about the problems they are experiencing will unnecessarily heighten emotions and exacerbate the situation. Nonetheless, you wish to come to your boss with a fact-based list of measures that may be taken, starting with the most urgent, easiest to implement, and most effective. What kind of data do you need? How do you acquire the information you need? Support your position.
