The business case for managing cultural diversity

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    1. QUESTION

    You have just been hired as the human resources (HR) manager by your company's chief executive officer (CEO). During your interview process, the CEO indicated that in the last 2 decades, the workforce demographics of her company have changed dramatically. Although this had been occurring, both the previous HR manager as well as all of the company's front-line supervisors have remained as they had been for years: primarily white males, now in their 50s and early 60s, from a Judeo-Christian background. The CEO indicated that at a frequent rate, workplace strife had been increasing, and it seemed to be related to the changing demographics of the workforce itself. The CEO asked you to compile a training manual that consists of sections targeted at the training of the existing front-line supervisors. Later on, there will be sensitivity training as well as to help all employees understand the changing workforce and what it might mean for them.
    To complete the CEO's request for a comprehensive training manual, she has asked you to first create a table of contents for the manual and to complete at least 20% of the manual itself.
    Diversity Training Manual: Overview
    The content of the final complete manual will be developed throughout the course and will need to cover diversity issues, specifically the following forms of discrimination:
    • Religious
    • Ethnic
    • Gender
    • Age
    There also must be information regarding the following information:
    • Recent trends
    • Forecasts about the changing general population
    • Legislation covering these type issues
    There will need to be subsections that deal with the following information:
    • Customs and values of each group
    • The need for sensitivity to differing values and customs
    • Legislation affecting supervisor regulations
    Diversity Training Manual: Part I
    Given that the training manual will be dealing with several diversity issues, prepare the table of contents and write the first part of the manual, which should deal with some useful background for the company's supervisors and managers.
    The first parts that the CEO wants completed are as follows:
    • A preliminary outline of the entire manual (this may change as you work on the project)
    • The table of contents
    • The following sections regarding the demographics of the U.S. population should be included:
    o Current statistics
    o Recent trends
    o Forecasted trends
    • Using the Web sites listed, present information about trends in the U.S. populations regarding the following information:
    o Immigrant versus native
    o Religion
    o Age
    o Race

    Please use the following referenced web sites for the assignment

    References
    Passel, J. S., & Cohn, D. (2008, February 11). U.S. population projections: 2005-2050. Retrieved from the Pew Research Hispanic Trends Project Web site:http://www.pewhispanic.org/2008/02/11/us-population-projections-2005-2050/
    Pew Research Religion & Public Life Project. (n.d.). Reports. Retrieved from http://religions.pewforum.org/reports
    Pierce, R. (n.d.). Dealing with a changing workforce: Supervision in the 21st century. Retrieved from the Business Expert Webinars Web site:http://www.businessexpertwebinars.com/content/view/593/29/

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Subject Business Pages 5 Style APA
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Answer

The table of contents:

Section 1: The business case for managing cultural diversity

  • Understanding diversity management
  • Diversity management: The big picture
  • The industry environment: Cultural diversity and business challenges
  • The business case for managing cultural diversity
  • Stages of diversity management
  • Developing a business case for managing cultural diversity

Section 2:  Cross cultural communication

  • Understanding culture and cultural diversity in the USA
  • Current statistics
  • The four (4) basis elements of cross cultural communication
  • Understanding the process of cultural adaption
  • Developing organizational and personal cultural competence

Section 3: Managing culturally diverse teams

  • Competencies for managing culturally diverse teams
  • Managing culturally diverse teams
  • Recent trends
  • Skill for building trust and communication

Section 4:  Factoring cultural diversity into business planning

  • An integrated framework for diversity management
  • Diversity analysis checklist exercise: Project analysis
  • Developing a cultural diversity management action plan
  • Forecasted trends

Using the Web sites listed, present information about trends in the U.S. populations regarding the following information:

  • Immigrant versus native
  • Religion
  • Age
  • Race

Latest information on the U.S population shows that the country is increasingly becoming diversified over time (Pierce, 2015). According to Passel and Cohn (2008), this diversity is greatly attributed to the increase in immigrant population which is expected to rise from 12% of the total US population as of 2005 to 19% of the total population by the end of 2015. Nonetheless, the country is also diversified in terms of religion gender and age (Pew Research Center, (2015). All these factors affect how people relate at the workplace and other institutions and thus managers should address these factors to prevent any form of discrimination or strife (Pierce, 2015). Consequently, this study will analyze the demographic changes in the workplace and how supervisors can handle these differences in their various teams.

To begin with, it is important to review the various demographic compositions in the US. First, this study will focus on the religious inclination of the U.S population. According to Pew Research Center (2015), the share of Christian population fell from 78.4% to 70.6% in the period between 2007 and 2014. On the contrary, non Christian faith membership grew from 4.7% of the population to 5.9% of the total population.  This represents a 1.2% increase in the overall number of Muslims and Hindus (Pew Research Center, 2015). The second demographic concept is the racial composition of the country. Passel and Cohn (2008)  note that the current US population is made up of 67% white, 14% Hispanic, 13% Black and 5% Asian.  The authors further anticipate that given the current trends, the previously dominant white population is expected to fall to 47%, the Hispanics will increase to 29 percent, and the Black may remain the same at 13 percent while the Asian population will grow marginally to 9%.

Lastly, it is important to also note that the US age groups are also changing with time. According to Passel and Cohn (2008), the population of people in the working age (18-64 years) is expected to increase from 186million in 2005 to 286 million people in 2050. Furthermore, the immigrant working age population will increase, implying that the workplaces will have more Hispanic whites, blacks, Hindus and Muslims. It is thus critical that the organization and especially its leadership understand how to manage the diverse workforce (Pierce, 2015).  This is especially critical since different ethnic backgrounds come with different values and believes about work that have to be respected for peaceful co-existence (Pierce, 2015). This manual will therefore offer resourceful directions for current and future managers towards reducing strife caused by the diversity within the workforce.

References

Passel, J. S. & Cohn, D. (2008). U.S. population projections: 2005-2050. Retrieved October 9, 2015 from http://www.pewhispanic.org/2008/02/11/us-population-projections-2005-2050/

Pew Research Center (2015) America’s Changing Religious Landscape, Retrieved October 9, 2015 from http://religions.pewforum.org/reports

Pierce, R. (2015). Dealing with a changing workforce: Supervision in the 21st century. Retrieved October 9, 2015 from http://www.businessexpertwebinars.com/content/view/593/29/

 

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