William R. McDermott is an American businessman and is currently CEO of ServiceNow. Before ServiceNow, he was the CEO of the technology company SAP SE, the world’s largest maker of business software. Prior to that, he was a senior executive at Siebel Systems, Gartner and Xerox Corporation. He also authored Winners Dream: A Journey From Corner Store to Corner Office.
Read the interview and answer the following questions:
When it comes to Moore’s law Rich Karlgaard says, “rate of progression jumped off the tracks,” particularly in the enterprise software space. Please analyze this with some specific examples from the interview. Afterward, provide some comparable cases in your industry.
Bill McDermott says that “technology used to support the business. Now, technology is the business model”. Can you explain your understanding of this statement, using some of the examples provided in the interview and from at least one outside source?
How is the business landscape changing in lieu of “COVID economy,” and what does “getting COVID right” entail when it comes to various industries? Please provide an example from the interview and at least two other sectors.
